Kozenet Pro

1. Introduction

KOZENET PRO collects and processes data to provide our SaaS platform. This policy complies with LGPD (Brazil), GDPR (Europe), and CCPA (USA).

2. Data We Collect (Account Data)

We collect data from you (the Provider) to create your account: Name, Email, Professional details, Time zone, and Payment methods via Stripe.

3. End-Client Data (Your Customers)

As a SaaS provider, KOZENET PRO acts as a Data Processor regarding the personal data of your clients ("End-Clients") that you input into the system.

Your Responsibility: You (the Provider) are the Data Controller. You are responsible for obtaining necessary consent from your clients to store their phone numbers, names, and appointment history in our system.
Our Role: We process this data solely to provide the booking and management functionality. We do not sell your End-Clients' data to third parties.

4. Purpose of Data Collection

To provide SaaS features (scheduling, reminders).
To process subscription payments.
To prevent fraud and ensure security.

5. Data Storage & Security

Data is encrypted at rest and in transit.
We use enterprise-grade cloud providers (AWS/GCP).
Access is restricted to authorized personnel only.

6. User Rights

You (and your clients) have the right to access, correct, or delete data. To request data deletion for an account, contact us. If your client requests deletion, you must process that request within your account dashboard.

7. International Transfers

Data may be processed on servers in the USA/Brazil. We utilize Standard Contractual Clauses (SCCs) to ensure protection across borders.

8. Policy Updates

We may update this policy. Continued use of the platform constitutes acceptance of changes.

Privacy Policy